Responsible Service

New Zealand Venue Co. is committed to the responsible service of alcohol and gaming to ensure a healthy, safe, and friendly environment for our customers and team members in accordance with all regulatory requirements and community expectations including:

  • Provision of responsible service of alcohol and gaming support policies, procedures, and information for our customers and team members;
  • Developing and implementing initiatives to minimise the harm associated with misuse and/or abuse of alcohol;
  • Providing appropriate assistance and information to our customers to ensure they can make informed decisions about their gambling;
  • Providing support for any customers with acknowledged problem gambling and/or excess alcohol issues;
  • Provision of a healthy, safe and friendly environment for our customers and team members.

Further detail on our policies can be found at:

Responsible Service of Alcohol Policy

Support services

If you require support for your concerns with alcohol or gambling, please reach out to the following support services:

https://alcoholdrughelp.org.nz/